Shipping policy

Domestic Shipping: 

Spanish Peninsula, Baleares & Portugal

  • Free for orders over €50
  • For orders under €50, a flat rate of €4.99 applies
  • Estimated delivery within 2-3 business days
  • Canary Islands flat fee shipping of €24.99 for all orders
  • Canary Islands estimated delivery between 5-8 business days

International Shipping

Austria, Belgium, Germany, France, Ireland, Italy, Netherlands, Poland, United Kingdom

  • Free for orders over €100
  • For orders under €100, a flat rate of €14.99
  • estimated delivery 5-8 business days
Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Israel, Latvia, Lithuania, Luxembourg, Malta, Norway, Romania, Slovakia, Slovenia, Sweden, Switzerland 
  • Flat rate shipping of €24.99

Canada, United Arab Emirates, United States, Australia, Hong Kong SAR, Japan, South Korea, Malaysia, New Zealand, Singapore

  • Flat rate of €44.99
  • Duties, customs fees and import taxes are the responsibility of the customer

Customs and Duties: Customers are responsible for any customs fees, duties, or taxes applied by their local government. Jarlie Wild is not responsible for any delays due to customs.

Processing Your Order

Order Processing Time: Orders are processed within 1-2 business days after payment confirmation. Processing times may vary during peak periods or sales. 

Order Tracking: Once your order is dispatched, we will send you a confirmation email with a tracking link. Use this link to follow the progress of your delivery.

Shipping Carriers: We partner with reputable carriers like FedEx, GLS, and DHL to ensure your order arrives safely and on time.

Shipping Restrictions: Most shipments will be delivered Monday - Friday between the hours of 9:00 - 17:00. It is recommended you choose a shipping address where there is someone available all day like a work address for example. Please note that we cannot ship to P.O. Boxes or military addresses. Ensure you provide a physical address for delivery.

Lost or Damaged Items: If your order is lost in transit or arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue promptly, whether it involves sending a replacement or issuing a refund.

Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy page. Note that return shipping costs are the responsibility of the customer, unless the item is defective or not as described.

Contact Us

If you have any questions about your order or our shipping policy, please do not hesitate to contact us at info@jarliewild.com. Our team is here to ensure your shopping experience is nothing short of exceptional.

Thank you for choosing Jarlie Wild.